Effective Date: 1^ST September 2024

Welcome to Satori. By using our services, making a reservation, or accessing our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. General Information

• Company Information: Satori is operated by SIR 888 LTD, located at 2c St Mary Row,Wake Green Road Birmingham B13 9EZ. For any inquiries, please contact us at [email protected] or 0121 537 4166.

2. Reservations

• Booking: Reservations can be made via our website, by phone, or email. We recommend booking in advance, especially for special menus or private events.
• Confirmation: You will receive a confirmation of your reservation via email or phone. If you do not receive a confirmation, please contact us to ensure your booking is secured.
• Cancellation: We request at least 24 hours’ notice for cancellations or changes to your reservation. Failure to do so may result in a cancellation fee, especially for large groups or special events.

3. Dining Experience

• Seating: Table assignments are subject to availability. We will do our best to accommodate specific requests, but cannot guarantee particular tables or seating arrangements.
• Menu: Our menu is subject to change based on availability and seasonal ingredients. Please inform us of any dietary restrictions or allergies at the time of reservation to ensure suitable accommodations.
• Behavior: We ask that all guests behave respectfully and considerately towards our team and other patrons. Management reserves the right to refuse service or ask guests to leave if their behaviour disrupts the dining experience.

4. Payments

• Accepted Payment Methods: We accept various forms of payment, including credit/debit cards and cash. For payment methods, please refer to our website or inquire with our team.
• Charges: All prices are listed in GBP and are inclusive of applicable taxes. Additional charges may apply for special requests, service fees, or other extras.

5. Gift Cards

• Purchase and Usage: Gift cards can be purchased  in-store and are valid for use at Satori only. They cannot be redeemed for cash or used for gratuities.

6. Privacy Policy

• Data Collection: We collect and use personal information in accordance with our Privacy Policy. By using our services, you consent to the collection and use of your data as described in our Privacy Policy.

7. Cookies

• Usage: Our website uses cookies and similar technologies to enhance your browsing experience. For more information, please refer to our Cookie Policy.

8. Liability

• Limitation of Liability: To the fullest extent permitted by law, Satori  is not liable for any direct, indirect, incidental, or consequential damages arising from your use of our services or website.
• Property Damage: Guests are responsible for any damage to property caused by themselves or their party during their visit.

• Guest Responsibility: Guests are responsible for their personal belongings while dining   at Satori. We advise keeping valuables with you at all times and not leaving them unattended.
• Lost Items: If you misplace or leave an item behind, please contact us as soon as possible. We will make reasonable efforts to locate and return lost items. However, we are not liable for any lost or stolen property.

9. Intellectual Property

• Ownership: All content on our website, including text, images, and logos, is the property of Satori Restaurant and is protected by copyright and other intellectual property laws. Unauthorized use is prohibited.

10. Third-Party Links

• External Sites: Our website may contain links to third-party sites. We are not responsible for the content or practices of these external sites. Please review their privacy policies and terms of use.

11. Amendments

• Changes: We may update these Terms and Conditions from time to time. Any changes will be posted on our website with an updated effective date. Your continued use of our services constitutes acceptance of the revised terms.

12. Governing Law

• Jurisdiction: These Terms and Conditions are governed by and construed in accordance with the laws of [Country/State]. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of [Country/State].

13. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

Email: [email protected]
Phone: 0121 537 4166
Visit Us: 2c St Mary Row,Wake Green Road Birmingham B13 9EZ